Delivery

We cover all orders shipped to the contiguous 48 states of the United States. 

Exceptions

• Unfortunately, we are unable to offer shipping to Alaska, Hawaii, and any territories or outlying areas at this time. We apologize for the inconvenience it may cause.
• We can't deliver to PO boxes & APO addresses.

Shipping Methods

Our shipping methods include: UPS, USPS and amazon logistics etc.

Delivery Time & Shipping Rates

Delivery depends on the location shipped to and the shipping method selected. Most orders will be shipped from our warehouse which is located in the west.

• We provide free Standard Shipping for orders over $29.99. If you require expedited shipping for your order, please select expedited shipping at the checkout.
• Standard Shipping: 4-9 business days - $6.99
• Expedited Shipping: 3-5 business days (Due to some geographical reasons, expedited shipping may be extended to 4-7 business days)

• Please note that the shipping fees are non-refundable.

Off Season Order Processing Times

During the off-season, December 24th through September 30th, most orders will be processed and shipped within 1 or 2 business days.

In Season Processing Times

During the holiday season, October 1st through December 23rd, most orders will be processed and shipped on the same day.

Order Tracking

• You will receive an email from us which contains a tracking number as soon as your package is shipped from our warehouse.
• We will also update the status of your order in your account as "shipped" and include the tracking number for your reference.
• If you have any questions or concerns about the status of your parcel, please contact us via support@ollny.com, or through our online chat window. We will gladly check the shipping status for you.

(Updated 6/13/2023)